How to Write a Good Customer Service Resume
Creating an effective customer service profile or CV (Curriculum Vitae) should highlight your pertinent qualifications and experience. A well-written CV or resume and a professional cover letter, along with a professional LinkedIn profile, could make a huge difference when it comes to getting the job you want. We at Cessnock Resume, we specialize in offering CV and resume writing services, cover letter writing and LinkedIn profile optimization services to help get noticed by your competitors. In this article, we’ll review how to portray the quality of service you provide on your resume or CV. It will also highlight customer service skills on a resume or CV as well as provide suggestions regarding how to present your customer service expertise.
How to describe customer service on the resume or CV:
When you describe your customer service experience, you should focus on specific tasks and responsibilities. Make use of action verbs, like "assisted," "resolved," or "responded," to describe your tasks. Additionally, include any relevant measures, such as customer satisfaction ratings, to demonstrate your impact.
How do you display the skills of customer service on a CV or resume:
Alongside the description of your experience, be sure to mention specific abilities relevant to customer service. This includes the ability to communicate and solve problems. Include any relevant training or certifications, such as a customer service course or a certification with a particular customer care software.
What should I write about customer service skills:
When you write about your customer service abilities, concentrate on the most vital and pertinent skills to the job you’re applying for. For example, if your job involves a lot of telephone communication, emphasize your previous experience and abilities in customer service via phone.
How do I record the customer experience I had:
If you are writing about your customers service experience, make sure you use specific examples and quantify your successes. For example, instead of using the phrase "Helped customers with their inquiries," say "Assisted an average of 50 customers per day by answering their queries, which resulted in a 90% percentage of satisfaction."
By following these recommendations, you can create your customer service resume the cover letter, CV, and LinkedIn profile that highlights your relevant experience and skills, making you a strong candidate for customer service positions. Be sure it is important to edit and proofread your resume, your CV or cover letter before making it available for submission. Also, consider soliciting help from an expert at Cessnock Resume if you need assistance.
