How to Describe Customer Service on a Resume
When you are applying for a customer service position, you must be sure to emphasize your relevant expertise and experiences in your resume. A well-written resume can make significant difference in obtaining the job you’ve been hoping for. The team at Cessnock Resume, we specialize in writing resumes to make you stand out from the rest of the applicants. In this post, we’ll provide tips on how to convey the level of customer service in your resume.
- Use action verbs. When describing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you have actively been involved in customer service and have achieved results.
- Be specific about your job duties and responsibilities. Be clear when describing your customer service experience. Instead of telling the reader that you "worked in customer service," you should say "managed an entire team of customer service representatives and handled complaints from customers."
- Give metrics: Include pertinent measures such as satisfaction rates to prove the effect of your efforts. For instance, "increased customer satisfaction by 15% by using effective solutions to problems."
- Make your resume more tailored: Customize your resume to match the customer service position you’re applying for. Highlight the abilities and experience that are most relevant to the job.
- Get professional assistance and proofread your resume Before you submit your resume, proofread it. sending it out to ensure it’s not erroneous. If you require help take advice from a professional through Cessnock Resume.
If you follow these advices and guidelines, you can write your own customer service resume which effectively highlights your relevant work experience and skills. Be sure to modify your resume to fit the job that you’re applying for and check it for errors before submitting it. Cessnock Resume can also assist you in creating a successful resume that highlights your strengths and experience.
