How to Describe Customer Service on a Resume
When seeking a customer service position, you must be sure to showcase your relevant qualifications and experience on your resume. A professionally written resume can make the difference in getting the job you’ve been hoping for. In Cessnock Resume, we specialize in providing resume writing services to ensure that you stand out your competitors. In this article, we will explain how to describe the quality of service you provide on your resume.
- Utilize action verbs when discussing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs show that you are actively involved in the work of customer service and have seen results.
- Include specific job duties and responsibilities: Be specific when describing your customer service experience. Instead of using the phrase "worked in customer service,"" say "managed a team of customer service reps and handled complaints from customers."
- Offer metrics: Include relevant metrics , such as customer satisfaction rates to prove your contribution. For example, "increased customer satisfaction by 15% through efficient strategies for solving problems."
- Tailor your resume: Tailor your resume to fit the job you’re applying for. Highlight your skills and experiences that are relevant to the job.
- Check your resume for errors and seek help from a professional You should proofread your resume prior to submitting it to ensure that it’s error-free. If you need assistance seek professional assistance at Cessnock Resume.
By following these tips, you can create a resume for customer service that effectively showcases your relevant experience and expertise. Remember to tailor your resume to the job you’re applying for and make sure you proofread it prior to submitting it. Cessnock Resume can also assist you in writing a powerful resume that highlights your abilities and work experience.
