How to present Customer Service on a resume
When you are applying for a customer service position, it’s crucial to emphasize your relevant experience and skills on your resume. A well-written resume will make huge difference when you apply for the job you’re looking for. At Cessnock Resume, we specialize in resume writing to aid you in standing out from the crowd. In this article, we will go over tips on how to convey the customer service aspect of your resume.
- Use action verbs: When talking about your experience with customer service make use of action verbs such as "assisted," "resolved," or "responded." These verbs show that you have actively been engaged in your customer service activities and achieved outcomes.
- Incorporate specific job duties and responsibilities. Be clear when describing your customer service experience. Instead of saying "worked in customer service," mention that you "managed the team of customer service representatives and took care of customer complaints."
- Offer metrics: Include relevant metrics like customer satisfaction rates to prove the impact of your work. For example, "increased customer satisfaction by 15% through efficient strategies for solving problems."
- Create a custom resume by tailoring your resume to fit the customer service position that you’re applying for. Include the relevant skills and experience that are most relevant to the job.
- Make sure you proofread your resume and get professional assistance: Proofread your resume before you submit it to ensure the resume is error-free. If you require help take advice from a professional at Cessnock Resume.
If you follow these guidelines follow these suggestions to create a resume for customer service that effectively highlights your relevant experience and skills. Make sure you tailor your resume to the specific job you’re applying for , and make sure you proofread it prior to submitting it. Cessnock Resume can also assist you in creating a successful resume that highlights your abilities and expertise.
