How to describe customer service on a Resume
When trying to get a customer service job, it’s important to showcase your relevant knowledge and experience in your resume. A well-written resume can make a significant difference in obtaining the job that you desire. In Cessnock Resume, we specialize in offering professional resume writing services to aid you in standing out from the competition. In this post, we’ll give you tips on how to write about customer service on a resume.
- Use action verbs. When talking about your experience with customer service you should use action verbs like "assisted," "resolved," or "responded." These verbs prove that you have actively been engaged in your customer service activities and are able to show results.
- Make sure to include specific job duties and responsibilities. Be clear when describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" say "managed an entire team of customer service agents and handled customer complaints."
- Offer metrics: Include relevant metrics like customer satisfaction rates to prove the impact of your work. For instance, "increased customer satisfaction by 15% through effective solutions to problems."
- Make your resume more tailored: Customize your resume to fit the job you’re applying for. Highlight the experience and skills that you have that will be most useful for the position.
- Proofread and seek professional help Make sure you proofread your resume prior to making it available to ensure there are no errors. If you need help seek professional assistance with Cessnock Resume.
If you follow these guidelines, you can create your own customer service resume which effectively highlights your relevant work experience and abilities. Remember to adapt your resume to the specific job you’re applying to and be sure to proofread your resume prior to submitting it. Cessnock Resume can also assist you in creating an effective resume that displays your capabilities and work experience.
