How to Describe Customer Service on a resume
When you are applying for a customer service position, you must be sure to include your qualifications and experience on your resume. A well-written resume will make huge difference when you apply for the job that you desire. At Cessnock Resume, we specialize in providing resume writing services to make you stand out from the crowd. In this article, we will discuss tips on how to talk about the customer service aspect of your resume.
- Utilize action verbs: When discussing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in customer service and are able to show results.
- Make sure to include specific job duties and responsibilities: Be precise when describing your customer service experience. Instead of saying "worked in customer service," say "managed a team of customers service reps and dealt with complaints from customers."
- Offer metrics: Include relevant metrics such as customer satisfaction rates , to prove your contribution. For instance, "increased customer satisfaction by 15% by using effective problem-solving techniques."
- Make your resume more tailored: Customize your resume according to the customer service job you’re applying for. Highlight the skills and experience that are most relevant to the position.
- Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. submitting it to ensure that it’s error-free. If you need assistance take advice from a professional at Cessnock Resume.
Following these steps and guidelines, you can write your own customer service resume which effectively highlights your experience and abilities. Make sure to adapt your resume to the specific job you’re applying for and make sure you proofread it prior to submitting it. Cessnock Resume can also assist with the creation of a strong resume that showcases your skills and expertise.
